IP Phones

Products

VoIP

Transitioning to Modern Telephony

The transition from traditional analog telephones to modern digital alternatives, such as Voice Over IP (VoIP) phones, represents a significant shift in telecommunication. Unlike analog phones that use analog lines, IP phones utilize TCP/IP networks for communication, allowing for the integration of telephony and data over the same corporate network. IP telephones can be either hardware devices or software solutions installed on computers, requiring an internet connection, microphone, and loudspeakers or a headset. VoIP phones offer versatility, reliability, and ergonomic designs, providing crystal clear sound quality and essential communication features for businesses.

The Digital Switchover, or the transition from analog to digital telecommunication services, will phase out the outdated analogue copper wire network in favor of modern digital technologies. This shift will affect not only landline phones but also other systems connected to the public switch telephone network (PSTN), such as fire alarms and CCTV. Businesses must assess their communication infrastructure and transition to digital, internet-based alternatives to avoid disruptions.

Tapex Horizons supports this change by providing advanced business IP phones that offer superior HD audio and flexible, reliable communication solutions tailored to meet the needs of modern businesses. We offer a range of IP phone brands like Cisco, Grandstream, Yealink, Polycom, and Gigaset, ensuring effective communication solutions for organizations of all sizes.

Upgrade to Digital

Contact us today to discuss your VoIP options and stay ahead of the curve.

Services

Services We Provide

IP Phone System Design

We offer expert guidance on designing IP phone systems for your business, assessing infrastructure to optimize performance and scalability. Our recommendations ensure effective solutions, providing a robust communication foundation.

Installation and Configuration

We offer professional IP phone system installation, handling hardware setup, configuration, and testing. Our VoIP configuration optimizes performance by managing QoS settings, bandwidth, and codec configurations for high-quality communication.

User Training and Onboarding

To maximize IP phone system effectiveness, we offer comprehensive user training and onboarding. Our sessions, manuals, and support ensure staff proficiency, enhancing productivity and satisfaction.

Maintenance and Repair

We provide thorough maintenance, troubleshooting, and repair for IP phone systems, ensuring operational reliability. With expert technical assistance, we minimize downtime and maintain smooth business communication.

VoIP Security Services

Security is crucial in IP phone systems. Our VoIP security implements measures to protect your systems from cyber threats, including firewalls, encryption, and access controls to safeguard communication channels.

Analytics and Reporting

We offer analytics and reporting services to monitor call quality and usage of your IP phone systems. Our metrics, call logs analysis, and reports help optimize communication processes for efficient operations.

Assess Your Needs

Evaluate your current communication infrastructure and identify any reliance on analogue phone lines.

Devices

Available VoIP Devices

We provide our clients with high-value business VoIP devices designed to enhance communication experiences. Our phone systems offer employees increased flexibility alongside superior HD audio, ensuring crystal-clear business communications. Check out the device brand list bellow: